At Lakshan Shutters, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website or use our services.

By using our website or services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect different types of information to provide you with a better experience and to improve our services. The types of information we collect include:

• Personal Information: When you fill out forms on our website or contact us directly, we may collect personal details such as your name, email address, phone number, and address.
• Non-Personal Information: We may collect non-personal data like your browser type, IP address, and browsing behavior on our website through cookies and similar tracking technologies.
• Service-Related Information: If you inquire about or purchase services, we may collect information related to your project, such as details about your property, the type of roller door or steel work needed, and any custom specifications.

2. How We Use Your Information

We use the collected data for the following purposes:

• To Provide and Improve Services: Your information helps us better understand your needs and customize our products and services accordingly.
• To Communicate with You: We use your contact details to respond to inquiries, provide quotes, and keep you updated on your project.
• For Marketing: With your consent, we may send you promotional materials and updates on new products or services that may interest you.
• To Improve User Experience: Non-personal data such as website traffic and behavior patterns help us optimize our website and ensure you have a seamless browsing experience.

3. Sharing Your Information

We do not sell or trade your personal information with third parties. However, we may share your data in the following circumstances:

• Service Providers: We may share your information with third-party service providers who assist us in delivering our services, such as payment processors, delivery partners, or contractors involved in your project.
• Legal Compliance: We may disclose your information if required by law or if we believe it is necessary to protect our rights, prevent fraud, or comply with a legal obligation.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us understand how you interact with our website and enable certain functionalities, such as remembering your preferences.

You can adjust your browser settings to refuse cookies, but this may limit some features on our website.

5. Security of Your Information

We take the security of your personal information seriously and employ appropriate measures to safeguard your data from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Access and Update Your Information: You can request access to the personal information we hold about you and ask for corrections or updates if necessary.
• Opt-Out of Marketing: If you no longer wish to receive promotional emails or newsletters, you can opt-out by following the unsubscribe instructions in the communication or contacting us directly.
• Request Deletion: You may request the deletion of your personal information from our records, subject to legal and contractual obligations.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and we encourage you to review it periodically.

8. Contact Us

If you have any questions or concerns about our Privacy Policy or how we handle your personal data, please feel free to contact us:

• Phone: 𝟎𝟑𝟖 𝟐𝟐 𝟒𝟖 𝟕𝟒𝟔
• Email: info@localhost
• Address: Niwdawa Road , Arukgoda, allubomulla 12500 Panadura, Sri Lanka