Terms & Conditions (“Terms”)

 

Welcome to Lakshan Shutters. These Terms and Conditions govern your use of our website and the services we provide. By accessing or using our website or services, you agree to comply with and be bound by the following terms. If you do not agree to these terms, please refrain from using our website.

 


 

1. Acceptance of Terms

By using our website and services, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions, along with our Privacy Policy. These terms apply to all visitors, users, and others who access the website or use our services.

 


 

2. Services Provided

Lakshan Shutters offers roller door manufacturing, installation, and steel fabrication services. The specific terms of these services, including pricing, timelines, and warranties, will be detailed in individual service agreements with our customers.

 


 

3. Orders and Payments

  • Quotations and Orders: All quotations provided by Lakshan Shutters are subject to final approval. An order is confirmed once you receive a written acceptance from us and payment terms are agreed upon.

  • Payment Terms: We offer flexible payment options based on the scope of the project. Full payment terms will be provided in our quote or service agreement. Payments must be made within the agreed timeframe to avoid delays in service delivery.

  • Late Payments: If payment is not made within the agreed terms, Lakshan Shutters reserves the right to delay or cancel service delivery. We may also charge interest on overdue payments as per Sri Lankan law.

 


 

4. Cancellation & Refunds

  • Cancellations: If you wish to cancel your order or service, you must notify us immediately. Cancellations may be subject to charges based on the progress of the project or the costs incurred.

  • Refund Policy: Refunds are provided only in cases where there is a clear breach of contract or failure to meet the agreed-upon services. Each case will be reviewed individually to determine eligibility for a refund.

 


 

5. Warranty and Service Guarantee

  • 10-Year Warranty: All roller doors provided by Lakshan Shutters come with a 10-year warranty against manufacturing defects. This warranty covers repairs or replacements necessary due to defects in materials or workmanship.

  • Limitations of Warranty: The warranty does not cover damages caused by improper use, lack of maintenance, accidents, natural disasters, or modifications not performed by our authorized personnel.

  • After-Sales Service: We provide ongoing maintenance and repair services after installation. However, any service required due to user mishandling or third-party modifications may incur additional costs.

 


 

6. Use of Website

  • Content: All content on this website, including images, text, and graphics, is owned or licensed by Lakshan Shutters and is protected by copyright laws. You may not copy, modify, or use any of the website content for commercial purposes without written permission.

  • Third-Party Links: Our website may contain links to third-party websites. These links are provided for convenience only, and we do not endorse or take responsibility for the content, privacy policies, or practices of third-party websites.

 


 

7. Limitation of Liability

To the fullest extent permitted by law, Lakshan Shutters shall not be liable for any indirect, incidental, or consequential damages, including but not limited to loss of profits, data, or use, arising from the use or inability to use our website or services.

 


 

8. Indemnification

You agree to indemnify, defend, and hold Lakshan Shutters harmless from any claims, damages, liabilities, and expenses (including legal fees) arising out of your use of our services or breach of these Terms and Conditions.

 


 

9. Force Majeure

Lakshan Shutters shall not be held liable for any delay or failure in the performance of services due to events beyond our control, including but not limited to natural disasters, war, strikes, labor disputes, government actions, or other events of force majeure.

 


 

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Sri Lanka. Any disputes arising from the use of our website or services will be subject to the exclusive jurisdiction of the courts of Sri Lanka.

 


 

11. Changes to Terms

Lakshan Shutters reserves the right to update or modify these Terms and Conditions at any time without prior notice. Changes will be effective immediately upon posting on our website. It is your responsibility to review these terms regularly to ensure compliance.

 


 

12. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

  • Phone: 𝟎𝟑𝟖 𝟐𝟐 𝟒𝟖 𝟕𝟒𝟔
  • Emailinfo@localhost
  • Address: Niwdawa Road , Arukgoda, allubomulla 12500 Panadura, Sri Lanka